Terms of service

Welcome to Kahe Pearl. By accessing or using our website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use this website.

1. Acceptance of Terms

By visiting our website, creating an account, or placing an order, you confirm that you have read and agreed to these Terms & Conditions, as well as our Privacy Policy, Shipping Policy, and Refund Policy.

2. Eligibility

You must be at least 18 years old or have permission from a parent or legal guardian to use this website and place an order.

3. Product Information

We make every reasonable effort to ensure that product descriptions, photographs, specifications, and pricing are accurate. Because pearl jewelry is made from natural materials, slight variations in color, shape, size, or luster may occur and are not considered defects.

4. Pricing

All prices displayed on our website are shown in U.S. Dollars (USD). Prices may change without prior notice. The price charged will be the one displayed at the time your order is placed.

5. Order Acceptance

Submitting an order does not automatically create a binding agreement. We reserve the right to accept, decline, or cancel any order for reasons including payment issues, suspected fraud, inventory availability, or pricing errors.

6. Payment

Payment must be successfully completed before an order is processed. We use secure third-party payment providers to process transactions, and we do not store your complete payment card information.

7. Order Processing

Orders are processed according to our Shipping Policy. Processing and delivery times are estimates only and may vary due to circumstances beyond our reasonable control.

8. Shipping

We currently ship only within the United States. Customers are responsible for providing complete and accurate shipping information. We are not responsible for delays caused by incorrect or incomplete addresses supplied by the customer.

9. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are handled in accordance with our Refund Policy. Customers should review that policy before requesting a return or exchange.

10. Customer Responsibilities

Customers agree to provide accurate and current information when placing an order, creating an account, or contacting customer service. False or misleading information may result in order cancellation.

11. Account Security

If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

12. Acceptable Use

You agree not to:

Violate any applicable law or regulation.
Attempt to interfere with the operation or security of the website.
Upload malicious software or harmful code.
Use automated tools to collect data without authorization.
Engage in fraudulent purchases or payment activities.

13. Intellectual Property

All content on this website, including text, images, graphics, logos, product descriptions, and website design, is owned by or licensed to KAHE PEARL and is protected by applicable intellectual property laws. No content may be copied, reproduced, or distributed without prior written permission.

14. User Content

If you submit reviews, comments, photos, or other content, you confirm that the content is lawful, accurate, and does not infringe the rights of others. We reserve the right to remove content that violates these Terms.

15. Promotional Activities

From time to time we may offer promotional pricing, discounts, or special offers. Promotions are subject to their stated terms and may be modified or discontinued without prior notice.

16. Website Availability

We strive to keep our website available at all times. However, maintenance, technical issues, or events beyond our control may temporarily interrupt website access.

17. Limitation of Liability

To the maximum extent permitted by applicable law, Kahe Pearl shall not be liable for indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of products through it.

Nothing in these Terms limits rights that cannot legally be excluded under applicable law.

18. Force Majeure

We are not responsible for delays or failures resulting from events beyond our reasonable control, including natural disasters, severe weather, public emergencies, labor disputes, transportation disruptions, government actions, or carrier delays.

19. Privacy

Your personal information is collected, used, and protected in accordance with our Privacy Policy. We do not sell your personal information and will not use it for advertising purposes without your consent.

20. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes become effective once published on this website. Continued use of the website constitutes acceptance of the updated Terms.

21. Governing Law

These Terms & Conditions are governed by the applicable laws of the United States. Any dispute arising from the use of this website or purchases made through it shall be resolved in accordance with applicable U.S. law.